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| Can I make the Evanston reservation | Are free shuttles supplied from the |
| by phone? We would be happy to help | airport to the hotel? Some hotels do |
| you make any Evanston hotel | offer free shuttle services from the |
| reservation by phone. You can call our | airport but not all. Please verify this |
| toll free number between the hours of 8 | information on the property information |
| a.m. to 10 p.m. Monday through Friday | page, if this is import to you. |
| (CST). 11 a.m. to 6 p.m. Saturday and | |
| Sunday. | Can I contact someone to help me? |
| | Yes. We have tried to answer most |
| How can I be sure information about | questions with our frequently asked |
| my credit card is secure? We use | questions sections. If youd like to talk |
| secure-socket-layer (SSL) encryption, | with one of our knowledgeable |
| the standard encryption on the Internet. | customer service representatives |
| This type of encryption allows you to | please call our toll free number |
| feel confident and secure about | between the hours of 8 a.m. to 10 p.m. |
| supplying personal and credit card | Monday through Friday (CST). 11 a.m. |
| information. | to 6 p.m. Saturday and Sunday. |
| | |
| Is there a minimum age requirements | What are additional fees and taxes? |
| to reserve a room? A minimum age of | Each city/state has different rates for |
| 18 is required by most hotels to book a | taxes. Taxes are calculated and |
| room. Some require the guest(s) be 21. | displayed on the hotel reservation |
| These requirements and other | amount. For some hotels there are |
| amenities information on the property | additional fees charged to your room |
| "Detail" pages. | reservation. These additional charges |
| | help us have the lowest rates on the |
| How will I know when my reservation is | Internet. |
| confirmed? Our confirmation number | |
| displayed immediately upon | Can I change my hotel after booking? |
| successfully making your reservation. | Yes. By canceling your previous |
| Our systems work behind the scenes to | reservation and booking a new |
| email you the final confirmation | reservation. Also, you can call one of |
| number. | our friendly customer service |
| | representatives at our toll free number, |
| Can I book the reservation to stay | between the hours of 8 a.m. to 10 p.m. |
| tonight? Some hotels accept | Monday through Friday CST, 11 a.m. to |
| reservations until 3:00pm on the arrival | 6 p.m. Saturday and Sunday. |
| day. Only hotels that follow this policy | |
| will show when the today's arrival date | |
| is typed into the search form. | |
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