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| Can I make the Powell reservation by | How will I know when my reservation is |
| phone? We would be happy to help | confirmed? Our confirmation number |
| you make any Powell hotel reservation | displayed immediately upon |
| by phone. You can call our toll free | successfully making your reservation. |
| number between the hours of 8 a.m. to | Our systems work behind the scenes to |
| 10 p.m. Monday through Friday (CST). | email you the final confirmation |
| 11 a.m. to 6 p.m. Saturday and Sunday. | number. |
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| How can I be sure information about | Is your detail on amenities information |
| my credit card is secure? We use | accurate? This information is updated |
| secure-socket-layer (SSL) encryption, | a many times during the year. We |
| the standard encryption on the Internet. | strive to have the most complete |
| This type of encryption allows you to | information available and the most |
| feel confident and secure about | accurate. We do rely on the personnel |
| supplying personal and credit card | at each hotel property to update and |
| information. | change information as appropriate. |
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| Is there a minimum age requirements | Do I pay for the entire reservation |
| to reserve a room? A minimum age of | amount or do I just make a deposit to |
| 18 is required by most hotels to book a | hold the room? It depends on the room |
| room. Some require the guest(s) be 21. | you book. Some of our partners require |
| These requirements and other | just a $5.00 room night deposit to hold |
| amenities information on the property | your room while others require a full |
| "Detail" pages. | payment for the room at the time of your |
| | reservation. Please refer to the amount |
| Are free shuttles supplied from the | displayed on the confirmation page to |
| airport to the hotel? Some hotels do | see what your credit card will be |
| offer free shuttle services from the | charged upon making the reservation. |
| airport but not all. Please verify this | |
| information on the property information | |
| page, if this is import to you. | |
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