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| Can I make the Bluefield reservation by | How will I know when my reservation is |
| phone? We would be happy to help | confirmed? Our confirmation number |
| you make any Bluefield hotel | displayed immediately upon |
| reservation by phone. You can call our | successfully making your reservation. |
| toll free number between the hours of 8 | Our systems work behind the scenes to |
| a.m. to 10 p.m. Monday through Friday | email you the final confirmation |
| (CST). 11 a.m. to 6 p.m. Saturday and | number. |
| Sunday. | |
| | How do you book a room for someone |
| How can I be sure information about | else? You can us our system to book a |
| my credit card is secure? We use | room for someone else. Make sure |
| secure-socket-layer (SSL) encryption, | you include that persons information |
| the standard encryption on the Internet. | as the guest. You can have a different |
| This type of encryption allows you to | person paying with their credit card |
| feel confident and secure about | than the name and address of the |
| supplying personal and credit card | guest staying in the room . |
| information. | |
| | Is your detail on amenities information |
| Can I book the reservation to stay | accurate? This information is updated |
| tonight? Some hotels accept | a many times during the year. We |
| reservations until 3:00pm on the arrival | strive to have the most complete |
| day. Only hotels that follow this policy | information available and the most |
| will show when the today's arrival date | accurate. We do rely on the personnel |
| is typed into the search form. | at each hotel property to update and |
| | change information as appropriate. |
| Are free shuttles supplied from the | |
| airport to the hotel? Some hotels do | Are taxes included in the rates? Taxes |
| offer free shuttle services from the | are figured and displayed into the final |
| airport but not all. Please verify this | payment screen. See rate details for |
| information on the property information | taxes for each day. |
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