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| Can I make the Federal Way | Is free breakfast available? Some |
| reservation by phone? We would be | hotels offer free breakfast with each |
| happy to help you make any Federal | room night booked. This information |
| Way hotel reservation by phone. You | can be found on the property |
| can call our toll free number between | information "detail" page for your |
| the hours of 8 a.m. to 10 p.m. Monday | specific property. |
| through Friday (CST). 11 a.m. to 6 p.m. | |
| Saturday and Sunday. | How do you book a room for someone |
| | else? You can us our system to book a |
| How can I be sure information about | room for someone else. Make sure |
| my credit card is secure? We use | you include that persons information |
| secure-socket-layer (SSL) encryption, | as the guest. You can have a different |
| the standard encryption on the Internet. | person paying with their credit card |
| This type of encryption allows you to | than the name and address of the |
| feel confident and secure about | guest staying in the room . |
| supplying personal and credit card | |
| information. | "Internet hot deals", what is it? We work |
| | directly with many hotels to provide the |
| Can I book the reservation to stay | lowest possible rates available on the |
| tonight? Some hotels accept | Internet. In most cases, these rates are |
| reservations until 3:00pm on the arrival | lower than all other online websites. |
| day. Only hotels that follow this policy | These are designated with a |
| will show when the today's arrival date | "hot-deals" link and are listed first for |
| is typed into the search form. | search performed by destination city. |
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| How will I know when my reservation is | Instant confirmation, what does that |
| confirmed? Our confirmation number | mean? We coordinate closely with the |
| displayed immediately upon | properties in the database. Only those |
| successfully making your reservation. | with room availability for the requested |
| Our systems work behind the scenes to | dates can be displayed and booked |
| email you the final confirmation | through our system. After receiving |
| number. | confirmation on your credit card |
| | amount, the system instantly issues a |
| Is there a minimum age requirements | confirmation on the computer screen. |
| to reserve a room? A minimum age of | We also forward the hotel's official |
| 18 is required by most hotels to book a | confirmation number within 48 hours. |
| room. Some require the guest(s) be 21. | |
| These requirements and other | |
| amenities information on the property | |
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