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| Can I make the Altavista reservation by | Can I book the reservation to stay |
| phone? We would be happy to help | tonight? Some hotels accept |
| you make any Altavista hotel | reservations until 3:00pm on the arrival |
| reservation by phone. You can call our | day. Only hotels that follow this policy |
| toll free number between the hours of 8 | will show when the today's arrival date |
| a.m. to 10 p.m. Monday through Friday | is typed into the search form. |
| (CST). 11 a.m. to 6 p.m. Saturday and | |
| Sunday. | How much is the charge for more than |
| | two people per room? Different policy |
| How can I be sure information about | are established by each hotel |
| my credit card is secure? We use | regarding multiple guests per room. |
| secure-socket-layer (SSL) encryption, | Our booking engine technology allows |
| the standard encryption on the Internet. | for display of the appropriate rate for |
| This type of encryption allows you to | your room when the number of adults is |
| feel confident and secure about | selected. |
| supplying personal and credit card | |
| information. | "Internet hot deals", what is it? We work |
| | directly with many hotels to provide the |
| Are free shuttles supplied from the | lowest possible rates available on the |
| airport to the hotel? Some hotels do | Internet. In most cases, these rates are |
| offer free shuttle services from the | lower than all other online websites. |
| airport but not all. Please verify this | These are designated with a |
| information on the property information | "hot-deals" link and are listed first for |
| page, if this is import to you. | search performed by destination city. |
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| How will I know when my reservation is | Can you give driving directions? Yes, |
| confirmed? Our confirmation number | click the map link displayed on the |
| displayed immediately upon | property "Detail" page. This |
| successfully making your reservation. | informative map will give you the main |
| Our systems work behind the scenes to | cross streets and address. Click the |
| email you the final confirmation | tab: "directions", type in your address |
| number. | and click "submit". A detailed list of |
| | where to turn and how many miles will |
| Is free breakfast available? Some | be displayed. |
| hotels offer free breakfast with each | |
| room night booked. This information | Are taxes included in the rates? Taxes |
| can be found on the property | are figured and displayed into the final |
| information "detail" page for your | payment screen. See rate details for |
| specific property. | taxes for each day. |
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