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| Can I make the Colonial Heights | Is there a minimum age requirements |
| reservation by phone? We would be | to reserve a room? A minimum age of |
| happy to help you make any Colonial | 18 is required by most hotels to book a |
| Heights hotel reservation by phone. | room. Some require the guest(s) be 21. |
| You can call our toll free number | These requirements and other |
| between the hours of 8 a.m. to 10 p.m. | amenities information on the property |
| Monday through Friday (CST). 11 a.m. | "Detail" pages. |
| to 6 p.m. Saturday and Sunday. | |
| | What are additional fees and taxes? |
| How can I be sure information about | Each city/state has different rates for |
| my credit card is secure? We use | taxes. Taxes are calculated and |
| secure-socket-layer (SSL) encryption, | displayed on the hotel reservation |
| the standard encryption on the Internet. | amount. For some hotels there are |
| This type of encryption allows you to | additional fees charged to your room |
| feel confident and secure about | reservation. These additional charges |
| supplying personal and credit card | help us have the lowest rates on the |
| information. | Internet. |
| | |
| Are free shuttles supplied from the | Is your detail on amenities information |
| airport to the hotel? Some hotels do | accurate? This information is updated |
| offer free shuttle services from the | a many times during the year. We |
| airport but not all. Please verify this | strive to have the most complete |
| information on the property information | information available and the most |
| page, if this is import to you. | accurate. We do rely on the personnel |
| | at each hotel property to update and |
| Is free breakfast available? Some | change information as appropriate. |
| hotels offer free breakfast with each | |
| room night booked. This information | Can I change my hotel after booking? |
| can be found on the property | Yes. By canceling your previous |
| information "detail" page for your | reservation and booking a new |
| specific property. | reservation. Also, you can call one of |
| | our friendly customer service |
| How will I know when my reservation is | representatives at our toll free number, |
| confirmed? Our confirmation number | between the hours of 8 a.m. to 10 p.m. |
| displayed immediately upon | Monday through Friday CST, 11 a.m. to |
| successfully making your reservation. | 6 p.m. Saturday and Sunday. |
| Our systems work behind the scenes to | |
| email you the final confirmation | |
| number. | |
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