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| Can I make the Ashland reservation by | Is there a minimum age requirements |
| phone? We would be happy to help | to reserve a room? A minimum age of |
| you make any Ashland hotel | 18 is required by most hotels to book a |
| reservation by phone. You can call our | room. Some require the guest(s) be 21. |
| toll free number between the hours of 8 | These requirements and other |
| a.m. to 10 p.m. Monday through Friday | amenities information on the property |
| (CST). 11 a.m. to 6 p.m. Saturday and | "Detail" pages. |
| Sunday. | |
| | How do you book a room for someone |
| How can I be sure information about | else? You can us our system to book a |
| my credit card is secure? We use | room for someone else. Make sure |
| secure-socket-layer (SSL) encryption, | you include that persons information |
| the standard encryption on the Internet. | as the guest. You can have a different |
| This type of encryption allows you to | person paying with their credit card |
| feel confident and secure about | than the name and address of the |
| supplying personal and credit card | guest staying in the room . |
| information. | |
| | "Internet hot deals", what is it? We work |
| Can I book the reservation to stay | directly with many hotels to provide the |
| tonight? Some hotels accept | lowest possible rates available on the |
| reservations until 3:00pm on the arrival | Internet. In most cases, these rates are |
| day. Only hotels that follow this policy | lower than all other online websites. |
| will show when the today's arrival date | These are designated with a |
| is typed into the search form. | "hot-deals" link and are listed first for |
| | search performed by destination city. |
| Are free shuttles supplied from the | |
| airport to the hotel? Some hotels do | Instant confirmation, what does that |
| offer free shuttle services from the | mean? We coordinate closely with the |
| airport but not all. Please verify this | properties in the database. Only those |
| information on the property information | with room availability for the requested |
| page, if this is import to you. | dates can be displayed and booked |
| | through our system. After receiving |
| How will I know when my reservation is | confirmation on your credit card |
| confirmed? Our confirmation number | amount, the system instantly issues a |
| displayed immediately upon | confirmation on the computer screen. |
| successfully making your reservation. | We also forward the hotel's official |
| Our systems work behind the scenes to | confirmation number within 48 hours. |
| email you the final confirmation | |
| number. | |
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