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| Can I make the Columbus reservation | Is free breakfast available? Some |
| by phone? We would be happy to help | hotels offer free breakfast with each |
| you make any Columbus hotel | room night booked. This information |
| reservation by phone. You can call our | can be found on the property |
| toll free number between the hours of 8 | information "detail" page for your |
| a.m. to 10 p.m. Monday through Friday | specific property. |
| (CST). 11 a.m. to 6 p.m. Saturday and | |
| Sunday. | Instant confirmation, what does that |
| | mean? We coordinate closely with the |
| How can I be sure information about | properties in the database. Only those |
| my credit card is secure? We use | with room availability for the requested |
| secure-socket-layer (SSL) encryption, | dates can be displayed and booked |
| the standard encryption on the Internet. | through our system. After receiving |
| This type of encryption allows you to | confirmation on your credit card |
| feel confident and secure about | amount, the system instantly issues a |
| supplying personal and credit card | confirmation on the computer screen. |
| information. | We also forward the hotel's official |
| | confirmation number within 48 hours. |
| Is there a minimum age requirements | |
| to reserve a room? A minimum age of | Is your detail on amenities information |
| 18 is required by most hotels to book a | accurate? This information is updated |
| room. Some require the guest(s) be 21. | a many times during the year. We |
| These requirements and other | strive to have the most complete |
| amenities information on the property | information available and the most |
| "Detail" pages. | accurate. We do rely on the personnel |
| | at each hotel property to update and |
| How will I know when my reservation is | change information as appropriate. |
| confirmed? Our confirmation number | |
| displayed immediately upon | Can I contact someone to help me? |
| successfully making your reservation. | Yes. We have tried to answer most |
| Our systems work behind the scenes to | questions with our frequently asked |
| email you the final confirmation | questions sections. If youd like to talk |
| number. | with one of our knowledgeable |
| | customer service representatives |
| Can I book the reservation to stay | please call our toll free number |
| tonight? Some hotels accept | between the hours of 8 a.m. to 10 p.m. |
| reservations until 3:00pm on the arrival | Monday through Friday (CST). 11 a.m. |
| day. Only hotels that follow this policy | to 6 p.m. Saturday and Sunday. |
| will show when the today's arrival date | |
| is typed into the search form. | |
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