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| Can I make the Burnet reservation by | Are free shuttles supplied from the |
| phone? We would be happy to help | airport to the hotel? Some hotels do |
| you make any Burnet hotel reservation | offer free shuttle services from the |
| by phone. You can call our toll free | airport but not all. Please verify this |
| number between the hours of 8 a.m. to | information on the property information |
| 10 p.m. Monday through Friday (CST). | page, if this is import to you. |
| 11 a.m. to 6 p.m. Saturday and Sunday. | |
| | How much is the charge for more than |
| How can I be sure information about | two people per room? Different policy |
| my credit card is secure? We use | are established by each hotel |
| secure-socket-layer (SSL) encryption, | regarding multiple guests per room. |
| the standard encryption on the Internet. | Our booking engine technology allows |
| This type of encryption allows you to | for display of the appropriate rate for |
| feel confident and secure about | your room when the number of adults is |
| supplying personal and credit card | selected. |
| information. | |
| | What are additional fees and taxes? |
| Can I book the reservation to stay | Each city/state has different rates for |
| tonight? Some hotels accept | taxes. Taxes are calculated and |
| reservations until 3:00pm on the arrival | displayed on the hotel reservation |
| day. Only hotels that follow this policy | amount. For some hotels there are |
| will show when the today's arrival date | additional fees charged to your room |
| is typed into the search form. | reservation. These additional charges |
| | help us have the lowest rates on the |
| How will I know when my reservation is | Internet. |
| confirmed? Our confirmation number | |
| displayed immediately upon | Are taxes included in the rates? Taxes |
| successfully making your reservation. | are figured and displayed into the final |
| Our systems work behind the scenes to | payment screen. See rate details for |
| email you the final confirmation | taxes for each day. |
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