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| Can I make the Bay City reservation by | How will I know when my reservation is |
| phone? We would be happy to help | confirmed? Our confirmation number |
| you make any Bay City hotel | displayed immediately upon |
| reservation by phone. You can call our | successfully making your reservation. |
| toll free number between the hours of 8 | Our systems work behind the scenes to |
| a.m. to 10 p.m. Monday through Friday | email you the final confirmation |
| (CST). 11 a.m. to 6 p.m. Saturday and | number. |
| Sunday. | |
| | "Internet hot deals", what is it? We work |
| How can I be sure information about | directly with many hotels to provide the |
| my credit card is secure? We use | lowest possible rates available on the |
| secure-socket-layer (SSL) encryption, | Internet. In most cases, these rates are |
| the standard encryption on the Internet. | lower than all other online websites. |
| This type of encryption allows you to | These are designated with a |
| feel confident and secure about | "hot-deals" link and are listed first for |
| supplying personal and credit card | search performed by destination city. |
| information. | |
| | How do you book a room for someone |
| Is there a minimum age requirements | else? You can us our system to book a |
| to reserve a room? A minimum age of | room for someone else. Make sure |
| 18 is required by most hotels to book a | you include that persons information |
| room. Some require the guest(s) be 21. | as the guest. You can have a different |
| These requirements and other | person paying with their credit card |
| amenities information on the property | than the name and address of the |
| "Detail" pages. | guest staying in the room . |
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| Are free shuttles supplied from the | Are taxes included in the rates? Taxes |
| airport to the hotel? Some hotels do | are figured and displayed into the final |
| offer free shuttle services from the | payment screen. See rate details for |
| airport but not all. Please verify this | taxes for each day. |
| information on the property information | |
| page, if this is import to you. | |
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