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| Can I make the Athens reservation by | Can I book the reservation to stay |
| phone? We would be happy to help | tonight? Some hotels accept |
| you make any Athens hotel reservation | reservations until 3:00pm on the arrival |
| by phone. You can call our toll free | day. Only hotels that follow this policy |
| number between the hours of 8 a.m. to | will show when the today's arrival date |
| 10 p.m. Monday through Friday (CST). | is typed into the search form. |
| 11 a.m. to 6 p.m. Saturday and Sunday. | |
| | What are additional fees and taxes? |
| How can I be sure information about | Each city/state has different rates for |
| my credit card is secure? We use | taxes. Taxes are calculated and |
| secure-socket-layer (SSL) encryption, | displayed on the hotel reservation |
| the standard encryption on the Internet. | amount. For some hotels there are |
| This type of encryption allows you to | additional fees charged to your room |
| feel confident and secure about | reservation. These additional charges |
| supplying personal and credit card | help us have the lowest rates on the |
| information. | Internet. |
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| Are free shuttles supplied from the | Do I pay for the entire reservation |
| airport to the hotel? Some hotels do | amount or do I just make a deposit to |
| offer free shuttle services from the | hold the room? It depends on the room |
| airport but not all. Please verify this | you book. Some of our partners require |
| information on the property information | just a $5.00 room night deposit to hold |
| page, if this is import to you. | your room while others require a full |
| | payment for the room at the time of your |
| Is there a minimum age requirements | reservation. Please refer to the amount |
| to reserve a room? A minimum age of | displayed on the confirmation page to |
| 18 is required by most hotels to book a | see what your credit card will be |
| room. Some require the guest(s) be 21. | charged upon making the reservation. |
| These requirements and other | |
| amenities information on the property | Instant confirmation, what does that |
| "Detail" pages. | mean? We coordinate closely with the |
| | properties in the database. Only those |
| How will I know when my reservation is | with room availability for the requested |
| confirmed? Our confirmation number | dates can be displayed and booked |
| displayed immediately upon | through our system. After receiving |
| successfully making your reservation. | confirmation on your credit card |
| Our systems work behind the scenes to | amount, the system instantly issues a |
| email you the final confirmation | confirmation on the computer screen. |
| number. | We also forward the hotel's official |
| | confirmation number within 48 hours. |
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