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| Can I make the Essington reservation | Can I book the reservation to stay |
| by phone? We would be happy to help | tonight? Some hotels accept |
| you make any Essington hotel | reservations until 3:00pm on the arrival |
| reservation by phone. You can call our | day. Only hotels that follow this policy |
| toll free number between the hours of 8 | will show when the today's arrival date |
| a.m. to 10 p.m. Monday through Friday | is typed into the search form. |
| (CST). 11 a.m. to 6 p.m. Saturday and | |
| Sunday. | What do I do with questions concerning |
| | previous reservation? Please fill out |
| How can I be sure information about | our "Customer Support and Feedback" |
| my credit card is secure? We use | request form. Include your previous |
| secure-socket-layer (SSL) encryption, | reservation amount and the reservation |
| the standard encryption on the Internet. | confirmation number along with your |
| This type of encryption allows you to | questions. We will contact you within 24 |
| feel confident and secure about | hours. |
| supplying personal and credit card | |
| information. | "Internet hot deals", what is it? We work |
| | directly with many hotels to provide the |
| Is free breakfast available? Some | lowest possible rates available on the |
| hotels offer free breakfast with each | Internet. In most cases, these rates are |
| room night booked. This information | lower than all other online websites. |
| can be found on the property | These are designated with a |
| information "detail" page for your | "hot-deals" link and are listed first for |
| specific property. | search performed by destination city. |
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| Are free shuttles supplied from the | What are additional fees and taxes? |
| airport to the hotel? Some hotels do | Each city/state has different rates for |
| offer free shuttle services from the | taxes. Taxes are calculated and |
| airport but not all. Please verify this | displayed on the hotel reservation |
| information on the property information | amount. For some hotels there are |
| page, if this is import to you. | additional fees charged to your room |
| | reservation. These additional charges |
| Is there a minimum age requirements | help us have the lowest rates on the |
| to reserve a room? A minimum age of | Internet. |
| 18 is required by most hotels to book a | |
| room. Some require the guest(s) be 21. | Are taxes included in the rates? Taxes |
| These requirements and other | are figured and displayed into the final |
| amenities information on the property | payment screen. See rate details for |
| "Detail" pages. | taxes for each day. |
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