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| Can I make the Chester reservation by | Is free breakfast available? Some |
| phone? We would be happy to help | hotels offer free breakfast with each |
| you make any Chester hotel | room night booked. This information |
| reservation by phone. You can call our | can be found on the property |
| toll free number between the hours of 8 | information "detail" page for your |
| a.m. to 10 p.m. Monday through Friday | specific property. |
| (CST). 11 a.m. to 6 p.m. Saturday and | |
| Sunday. | Do I pay for the entire reservation |
| | amount or do I just make a deposit to |
| How can I be sure information about | hold the room? It depends on the room |
| my credit card is secure? We use | you book. Some of our partners require |
| secure-socket-layer (SSL) encryption, | just a $5.00 room night deposit to hold |
| the standard encryption on the Internet. | your room while others require a full |
| This type of encryption allows you to | payment for the room at the time of your |
| feel confident and secure about | reservation. Please refer to the amount |
| supplying personal and credit card | displayed on the confirmation page to |
| information. | see what your credit card will be |
| | charged upon making the reservation. |
| Can I book the reservation to stay | |
| tonight? Some hotels accept | Can you give driving directions? Yes, |
| reservations until 3:00pm on the arrival | click the map link displayed on the |
| day. Only hotels that follow this policy | property "Detail" page. This |
| will show when the today's arrival date | informative map will give you the main |
| is typed into the search form. | cross streets and address. Click the |
| | tab: "directions", type in your address |
| How will I know when my reservation is | and click "submit". A detailed list of |
| confirmed? Our confirmation number | where to turn and how many miles will |
| displayed immediately upon | be displayed. |
| successfully making your reservation. | |
| Our systems work behind the scenes to | Can I change my hotel after booking? |
| email you the final confirmation | Yes. By canceling your previous |
| number. | reservation and booking a new |
| | reservation. Also, you can call one of |
| Are free shuttles supplied from the | our friendly customer service |
| airport to the hotel? Some hotels do | representatives at our toll free number, |
| offer free shuttle services from the | between the hours of 8 a.m. to 10 p.m. |
| airport but not all. Please verify this | Monday through Friday CST, 11 a.m. to |
| information on the property information | 6 p.m. Saturday and Sunday. |
| page, if this is import to you. | |
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