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| Can I make the New Columbia | Is there a minimum age requirements |
| reservation by phone? We would be | to reserve a room? A minimum age of |
| happy to help you make any New | 18 is required by most hotels to book a |
| Columbia hotel reservation by phone. | room. Some require the guest(s) be 21. |
| You can call our toll free number | These requirements and other |
| between the hours of 8 a.m. to 10 p.m. | amenities information on the property |
| Monday through Friday (CST). 11 a.m. | "Detail" pages. |
| to 6 p.m. Saturday and Sunday. | |
| | What do I do with questions concerning |
| How can I be sure information about | previous reservation? Please fill out |
| my credit card is secure? We use | our "Customer Support and Feedback" |
| secure-socket-layer (SSL) encryption, | request form. Include your previous |
| the standard encryption on the Internet. | reservation amount and the reservation |
| This type of encryption allows you to | confirmation number along with your |
| feel confident and secure about | questions. We will contact you within 24 |
| supplying personal and credit card | hours. |
| information. | |
| | Instant confirmation, what does that |
| Are free shuttles supplied from the | mean? We coordinate closely with the |
| airport to the hotel? Some hotels do | properties in the database. Only those |
| offer free shuttle services from the | with room availability for the requested |
| airport but not all. Please verify this | dates can be displayed and booked |
| information on the property information | through our system. After receiving |
| page, if this is import to you. | confirmation on your credit card |
| | amount, the system instantly issues a |
| Is free breakfast available? Some | confirmation on the computer screen. |
| hotels offer free breakfast with each | We also forward the hotel's official |
| room night booked. This information | confirmation number within 48 hours. |
| can be found on the property | |
| information "detail" page for your | |
| specific property. | |
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