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| Can I make the Grantville reservation | Are free shuttles supplied from the |
| by phone? We would be happy to help | airport to the hotel? Some hotels do |
| you make any Grantville hotel | offer free shuttle services from the |
| reservation by phone. You can call our | airport but not all. Please verify this |
| toll free number between the hours of 8 | information on the property information |
| a.m. to 10 p.m. Monday through Friday | page, if this is import to you. |
| (CST). 11 a.m. to 6 p.m. Saturday and | |
| Sunday. | What are additional fees and taxes? |
| | Each city/state has different rates for |
| How can I be sure information about | taxes. Taxes are calculated and |
| my credit card is secure? We use | displayed on the hotel reservation |
| secure-socket-layer (SSL) encryption, | amount. For some hotels there are |
| the standard encryption on the Internet. | additional fees charged to your room |
| This type of encryption allows you to | reservation. These additional charges |
| feel confident and secure about | help us have the lowest rates on the |
| supplying personal and credit card | Internet. |
| information. | |
| | Is your detail on amenities information |
| How will I know when my reservation is | accurate? This information is updated |
| confirmed? Our confirmation number | a many times during the year. We |
| displayed immediately upon | strive to have the most complete |
| successfully making your reservation. | information available and the most |
| Our systems work behind the scenes to | accurate. We do rely on the personnel |
| email you the final confirmation | at each hotel property to update and |
| number. | change information as appropriate. |
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| Can I book the reservation to stay | Are taxes included in the rates? Taxes |
| tonight? Some hotels accept | are figured and displayed into the final |
| reservations until 3:00pm on the arrival | payment screen. See rate details for |
| day. Only hotels that follow this policy | taxes for each day. |
| will show when the today's arrival date | |
| is typed into the search form. | |
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