| |
|
| Can I make the Franklin reservation by | How will I know when my reservation is |
| phone? We would be happy to help | confirmed? Our confirmation number |
| you make any Franklin hotel | displayed immediately upon |
| reservation by phone. You can call our | successfully making your reservation. |
| toll free number between the hours of 8 | Our systems work behind the scenes to |
| a.m. to 10 p.m. Monday through Friday | email you the final confirmation |
| (CST). 11 a.m. to 6 p.m. Saturday and | number. |
| Sunday. | |
| | Can I change my hotel after booking? |
| How can I be sure information about | Yes. By canceling your previous |
| my credit card is secure? We use | reservation and booking a new |
| secure-socket-layer (SSL) encryption, | reservation. Also, you can call one of |
| the standard encryption on the Internet. | our friendly customer service |
| This type of encryption allows you to | representatives at our toll free number, |
| feel confident and secure about | between the hours of 8 a.m. to 10 p.m. |
| supplying personal and credit card | Monday through Friday CST, 11 a.m. to |
| information. | 6 p.m. Saturday and Sunday. |
| | |
| Can I book the reservation to stay | How do you book a room for someone |
| tonight? Some hotels accept | else? You can us our system to book a |
| reservations until 3:00pm on the arrival | room for someone else. Make sure |
| day. Only hotels that follow this policy | you include that persons information |
| will show when the today's arrival date | as the guest. You can have a different |
| is typed into the search form. | person paying with their credit card |
| | than the name and address of the |
| Is there a minimum age requirements | guest staying in the room . |
| to reserve a room? A minimum age of | |
| 18 is required by most hotels to book a | Are taxes included in the rates? Taxes |
| room. Some require the guest(s) be 21. | are figured and displayed into the final |
| These requirements and other | payment screen. See rate details for |
| amenities information on the property | taxes for each day. |
| | |
