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| Can I make the Hermitage reservation | Are free shuttles supplied from the |
| by phone? We would be happy to help | airport to the hotel? Some hotels do |
| you make any Hermitage hotel | offer free shuttle services from the |
| reservation by phone. You can call our | airport but not all. Please verify this |
| toll free number between the hours of 8 | information on the property information |
| a.m. to 10 p.m. Monday through Friday | page, if this is import to you. |
| (CST). 11 a.m. to 6 p.m. Saturday and | |
| Sunday. | How much is the charge for more than |
| | two people per room? Different policy |
| How can I be sure information about | are established by each hotel |
| my credit card is secure? We use | regarding multiple guests per room. |
| secure-socket-layer (SSL) encryption, | Our booking engine technology allows |
| the standard encryption on the Internet. | for display of the appropriate rate for |
| This type of encryption allows you to | your room when the number of adults is |
| feel confident and secure about | selected. |
| supplying personal and credit card | |
| information. | What do I do with questions concerning |
| | previous reservation? Please fill out |
| Is free breakfast available? Some | our "Customer Support and Feedback" |
| hotels offer free breakfast with each | request form. Include your previous |
| room night booked. This information | reservation amount and the reservation |
| can be found on the property | confirmation number along with your |
| information "detail" page for your | questions. We will contact you within 24 |
| specific property. | hours. |
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| Is there a minimum age requirements | Is your detail on amenities information |
| to reserve a room? A minimum age of | accurate? This information is updated |
| 18 is required by most hotels to book a | a many times during the year. We |
| room. Some require the guest(s) be 21. | strive to have the most complete |
| These requirements and other | information available and the most |
| amenities information on the property | accurate. We do rely on the personnel |
| "Detail" pages. | at each hotel property to update and |
| | change information as appropriate. |
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