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| Can I make the Butler reservation by | Can I book the reservation to stay |
| phone? We would be happy to help | tonight? Some hotels accept |
| you make any Butler hotel reservation | reservations until 3:00pm on the arrival |
| by phone. You can call our toll free | day. Only hotels that follow this policy |
| number between the hours of 8 a.m. to | will show when the today's arrival date |
| 10 p.m. Monday through Friday (CST). | is typed into the search form. |
| 11 a.m. to 6 p.m. Saturday and Sunday. | |
| | What are additional fees and taxes? |
| How can I be sure information about | Each city/state has different rates for |
| my credit card is secure? We use | taxes. Taxes are calculated and |
| secure-socket-layer (SSL) encryption, | displayed on the hotel reservation |
| the standard encryption on the Internet. | amount. For some hotels there are |
| This type of encryption allows you to | additional fees charged to your room |
| feel confident and secure about | reservation. These additional charges |
| supplying personal and credit card | help us have the lowest rates on the |
| information. | Internet. |
| | |
| How will I know when my reservation is | Can I change my hotel after booking? |
| confirmed? Our confirmation number | Yes. By canceling your previous |
| displayed immediately upon | reservation and booking a new |
| successfully making your reservation. | reservation. Also, you can call one of |
| Our systems work behind the scenes to | our friendly customer service |
| email you the final confirmation | representatives at our toll free number, |
| number. | between the hours of 8 a.m. to 10 p.m. |
| | Monday through Friday CST, 11 a.m. to |
| Is free breakfast available? Some | 6 p.m. Saturday and Sunday. |
| hotels offer free breakfast with each | |
| room night booked. This information | Are taxes included in the rates? Taxes |
| can be found on the property | are figured and displayed into the final |
| information "detail" page for your | payment screen. See rate details for |
| specific property. | taxes for each day. |
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