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| Can I make the Dubois reservation by | How will I know when my reservation is |
| phone? We would be happy to help | confirmed? Our confirmation number |
| you make any Dubois hotel | displayed immediately upon |
| reservation by phone. You can call our | successfully making your reservation. |
| toll free number between the hours of 8 | Our systems work behind the scenes to |
| a.m. to 10 p.m. Monday through Friday | email you the final confirmation |
| (CST). 11 a.m. to 6 p.m. Saturday and | number. |
| Sunday. | |
| | Do I pay for the entire reservation |
| How can I be sure information about | amount or do I just make a deposit to |
| my credit card is secure? We use | hold the room? It depends on the room |
| secure-socket-layer (SSL) encryption, | you book. Some of our partners require |
| the standard encryption on the Internet. | just a $5.00 room night deposit to hold |
| This type of encryption allows you to | your room while others require a full |
| feel confident and secure about | payment for the room at the time of your |
| supplying personal and credit card | reservation. Please refer to the amount |
| information. | displayed on the confirmation page to |
| | see what your credit card will be |
| Are free shuttles supplied from the | charged upon making the reservation. |
| airport to the hotel? Some hotels do | |
| offer free shuttle services from the | What do I do with questions concerning |
| airport but not all. Please verify this | previous reservation? Please fill out |
| information on the property information | our "Customer Support and Feedback" |
| page, if this is import to you. | request form. Include your previous |
| | reservation amount and the reservation |
| Is there a minimum age requirements | confirmation number along with your |
| to reserve a room? A minimum age of | questions. We will contact you within 24 |
| 18 is required by most hotels to book a | hours. |
| room. Some require the guest(s) be 21. | |
| These requirements and other | Can I change my hotel after booking? |
| amenities information on the property | Yes. By canceling your previous |
| "Detail" pages. | reservation and booking a new |
| | reservation. Also, you can call one of |
| Is free breakfast available? Some | our friendly customer service |
| hotels offer free breakfast with each | representatives at our toll free number, |
| room night booked. This information | between the hours of 8 a.m. to 10 p.m. |
| can be found on the property | Monday through Friday CST, 11 a.m. to |
| information "detail" page for your | 6 p.m. Saturday and Sunday. |
| specific property. | |
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