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| Can I make the Washington | Are free shuttles supplied from the |
| reservation by phone? We would be | airport to the hotel? Some hotels do |
| happy to help you make any | offer free shuttle services from the |
| Washington hotel reservation by | airport but not all. Please verify this |
| phone. You can call our toll free | information on the property information |
| number between the hours of 8 a.m. to | page, if this is import to you. |
| 10 p.m. Monday through Friday (CST). | |
| 11 a.m. to 6 p.m. Saturday and Sunday. | Can I contact someone to help me? |
| | Yes. We have tried to answer most |
| How can I be sure information about | questions with our frequently asked |
| my credit card is secure? We use | questions sections. If youd like to talk |
| secure-socket-layer (SSL) encryption, | with one of our knowledgeable |
| the standard encryption on the Internet. | customer service representatives |
| This type of encryption allows you to | please call our toll free number |
| feel confident and secure about | between the hours of 8 a.m. to 10 p.m. |
| supplying personal and credit card | Monday through Friday (CST). 11 a.m. |
| information. | to 6 p.m. Saturday and Sunday. |
| | |
| Can I book the reservation to stay | "Internet hot deals", what is it? We work |
| tonight? Some hotels accept | directly with many hotels to provide the |
| reservations until 3:00pm on the arrival | lowest possible rates available on the |
| day. Only hotels that follow this policy | Internet. In most cases, these rates are |
| will show when the today's arrival date | lower than all other online websites. |
| is typed into the search form. | These are designated with a |
| | "hot-deals" link and are listed first for |
| How will I know when my reservation is | search performed by destination city. |
| confirmed? Our confirmation number | |
| displayed immediately upon | Can I change my hotel after booking? |
| successfully making your reservation. | Yes. By canceling your previous |
| Our systems work behind the scenes to | reservation and booking a new |
| email you the final confirmation | reservation. Also, you can call one of |
| number. | our friendly customer service |
| | representatives at our toll free number, |
| Is free breakfast available? Some | between the hours of 8 a.m. to 10 p.m. |
| hotels offer free breakfast with each | Monday through Friday CST, 11 a.m. to |
| room night booked. This information | 6 p.m. Saturday and Sunday. |
| can be found on the property | |
| information "detail" page for your | |
| specific property. | |
| | |
