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| Can I make the Redmond reservation | How will I know when my reservation is |
| by phone? We would be happy to help | confirmed? Our confirmation number |
| you make any Redmond hotel | displayed immediately upon |
| reservation by phone. You can call our | successfully making your reservation. |
| toll free number between the hours of 8 | Our systems work behind the scenes to |
| a.m. to 10 p.m. Monday through Friday | email you the final confirmation |
| (CST). 11 a.m. to 6 p.m. Saturday and | number. |
| Sunday. | |
| | "Internet hot deals", what is it? We work |
| How can I be sure information about | directly with many hotels to provide the |
| my credit card is secure? We use | lowest possible rates available on the |
| secure-socket-layer (SSL) encryption, | Internet. In most cases, these rates are |
| the standard encryption on the Internet. | lower than all other online websites. |
| This type of encryption allows you to | These are designated with a |
| feel confident and secure about | "hot-deals" link and are listed first for |
| supplying personal and credit card | search performed by destination city. |
| information. | |
| | Do I pay for the entire reservation |
| Are free shuttles supplied from the | amount or do I just make a deposit to |
| airport to the hotel? Some hotels do | hold the room? It depends on the room |
| offer free shuttle services from the | you book. Some of our partners require |
| airport but not all. Please verify this | just a $5.00 room night deposit to hold |
| information on the property information | your room while others require a full |
| page, if this is import to you. | payment for the room at the time of your |
| | reservation. Please refer to the amount |
| Can I book the reservation to stay | displayed on the confirmation page to |
| tonight? Some hotels accept | see what your credit card will be |
| reservations until 3:00pm on the arrival | charged upon making the reservation. |
| day. Only hotels that follow this policy | |
| will show when the today's arrival date | |
| is typed into the search form. | |
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