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| Can I make the Springfield reservation | Are free shuttles supplied from the |
| by phone? We would be happy to help | airport to the hotel? Some hotels do |
| you make any Springfield hotel | offer free shuttle services from the |
| reservation by phone. You can call our | airport but not all. Please verify this |
| toll free number between the hours of 8 | information on the property information |
| a.m. to 10 p.m. Monday through Friday | page, if this is import to you. |
| (CST). 11 a.m. to 6 p.m. Saturday and | |
| Sunday. | What are additional fees and taxes? |
| | Each city/state has different rates for |
| How can I be sure information about | taxes. Taxes are calculated and |
| my credit card is secure? We use | displayed on the hotel reservation |
| secure-socket-layer (SSL) encryption, | amount. For some hotels there are |
| the standard encryption on the Internet. | additional fees charged to your room |
| This type of encryption allows you to | reservation. These additional charges |
| feel confident and secure about | help us have the lowest rates on the |
| supplying personal and credit card | Internet. |
| information. | |
| | "Internet hot deals", what is it? We work |
| Is free breakfast available? Some | directly with many hotels to provide the |
| hotels offer free breakfast with each | lowest possible rates available on the |
| room night booked. This information | Internet. In most cases, these rates are |
| can be found on the property | lower than all other online websites. |
| information "detail" page for your | These are designated with a |
| specific property. | "hot-deals" link and are listed first for |
| | search performed by destination city. |
| Is there a minimum age requirements | |
| to reserve a room? A minimum age of | Are taxes included in the rates? Taxes |
| 18 is required by most hotels to book a | are figured and displayed into the final |
| room. Some require the guest(s) be 21. | payment screen. See rate details for |
| These requirements and other | taxes for each day. |
| amenities information on the property | |
| "Detail" pages. | |
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