| |
|
| Can I make the Roseburg reservation | Is free breakfast available? Some |
| by phone? We would be happy to help | hotels offer free breakfast with each |
| you make any Roseburg hotel | room night booked. This information |
| reservation by phone. You can call our | can be found on the property |
| toll free number between the hours of 8 | information "detail" page for your |
| a.m. to 10 p.m. Monday through Friday | specific property. |
| (CST). 11 a.m. to 6 p.m. Saturday and | |
| Sunday. | "Internet hot deals", what is it? We work |
| | directly with many hotels to provide the |
| How can I be sure information about | lowest possible rates available on the |
| my credit card is secure? We use | Internet. In most cases, these rates are |
| secure-socket-layer (SSL) encryption, | lower than all other online websites. |
| the standard encryption on the Internet. | These are designated with a |
| This type of encryption allows you to | "hot-deals" link and are listed first for |
| feel confident and secure about | search performed by destination city. |
| supplying personal and credit card | |
| information. | Do I pay for the entire reservation |
| | amount or do I just make a deposit to |
| Are free shuttles supplied from the | hold the room? It depends on the room |
| airport to the hotel? Some hotels do | you book. Some of our partners require |
| offer free shuttle services from the | just a $5.00 room night deposit to hold |
| airport but not all. Please verify this | your room while others require a full |
| information on the property information | payment for the room at the time of your |
| page, if this is import to you. | reservation. Please refer to the amount |
| | displayed on the confirmation page to |
| Can I book the reservation to stay | see what your credit card will be |
| tonight? Some hotels accept | charged upon making the reservation. |
| reservations until 3:00pm on the arrival | |
| day. Only hotels that follow this policy | What do I do with questions concerning |
| will show when the today's arrival date | previous reservation? Please fill out |
| is typed into the search form. | our "Customer Support and Feedback" |
| | request form. Include your previous |
| How will I know when my reservation is | reservation amount and the reservation |
| confirmed? Our confirmation number | confirmation number along with your |
| displayed immediately upon | questions. We will contact you within 24 |
| successfully making your reservation. | hours. |
| Our systems work behind the scenes to | |
| email you the final confirmation | |
| number. | |
| | |
