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| Can I make the Roland reservation by | Are free shuttles supplied from the |
| phone? We would be happy to help | airport to the hotel? Some hotels do |
| you make any Roland hotel | offer free shuttle services from the |
| reservation by phone. You can call our | airport but not all. Please verify this |
| toll free number between the hours of 8 | information on the property information |
| a.m. to 10 p.m. Monday through Friday | page, if this is import to you. |
| (CST). 11 a.m. to 6 p.m. Saturday and | |
| Sunday. | How do you book a room for someone |
| | else? You can us our system to book a |
| How can I be sure information about | room for someone else. Make sure |
| my credit card is secure? We use | you include that persons information |
| secure-socket-layer (SSL) encryption, | as the guest. You can have a different |
| the standard encryption on the Internet. | person paying with their credit card |
| This type of encryption allows you to | than the name and address of the |
| feel confident and secure about | guest staying in the room . |
| supplying personal and credit card | |
| information. | How much is the charge for more than |
| | two people per room? Different policy |
| Is there a minimum age requirements | are established by each hotel |
| to reserve a room? A minimum age of | regarding multiple guests per room. |
| 18 is required by most hotels to book a | Our booking engine technology allows |
| room. Some require the guest(s) be 21. | for display of the appropriate rate for |
| These requirements and other | your room when the number of adults is |
| amenities information on the property | selected. |
| "Detail" pages. | |
| | Are taxes included in the rates? Taxes |
| Can I book the reservation to stay | are figured and displayed into the final |
| tonight? Some hotels accept | payment screen. See rate details for |
| reservations until 3:00pm on the arrival | taxes for each day. |
| day. Only hotels that follow this policy | |
| will show when the today's arrival date | |
| is typed into the search form. | |
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