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| Can I make the Locust Grove | Can I book the reservation to stay |
| reservation by phone? We would be | tonight? Some hotels accept |
| happy to help you make any Locust | reservations until 3:00pm on the arrival |
| Grove hotel reservation by phone. You | day. Only hotels that follow this policy |
| can call our toll free number between | will show when the today's arrival date |
| the hours of 8 a.m. to 10 p.m. Monday | is typed into the search form. |
| through Friday (CST). 11 a.m. to 6 p.m. | |
| Saturday and Sunday. | What do I do with questions concerning |
| | previous reservation? Please fill out |
| How can I be sure information about | our "Customer Support and Feedback" |
| my credit card is secure? We use | request form. Include your previous |
| secure-socket-layer (SSL) encryption, | reservation amount and the reservation |
| the standard encryption on the Internet. | confirmation number along with your |
| This type of encryption allows you to | questions. We will contact you within 24 |
| feel confident and secure about | hours. |
| supplying personal and credit card | |
| information. | How much is the charge for more than |
| | two people per room? Different policy |
| Is free breakfast available? Some | are established by each hotel |
| hotels offer free breakfast with each | regarding multiple guests per room. |
| room night booked. This information | Our booking engine technology allows |
| can be found on the property | for display of the appropriate rate for |
| information "detail" page for your | your room when the number of adults is |
| specific property. | selected. |
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| How will I know when my reservation is | Can I change my hotel after booking? |
| confirmed? Our confirmation number | Yes. By canceling your previous |
| displayed immediately upon | reservation and booking a new |
| successfully making your reservation. | reservation. Also, you can call one of |
| Our systems work behind the scenes to | our friendly customer service |
| email you the final confirmation | representatives at our toll free number, |
| number. | between the hours of 8 a.m. to 10 p.m. |
| | Monday through Friday CST, 11 a.m. to |
| Are free shuttles supplied from the | 6 p.m. Saturday and Sunday. |
| airport to the hotel? Some hotels do | |
| offer free shuttle services from the | Are taxes included in the rates? Taxes |
| airport but not all. Please verify this | are figured and displayed into the final |
| information on the property information | payment screen. See rate details for |
| page, if this is import to you. | taxes for each day. |
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