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| Can I make the El Reno reservation by | How will I know when my reservation is |
| phone? We would be happy to help | confirmed? Our confirmation number |
| you make any El Reno hotel | displayed immediately upon |
| reservation by phone. You can call our | successfully making your reservation. |
| toll free number between the hours of 8 | Our systems work behind the scenes to |
| a.m. to 10 p.m. Monday through Friday | email you the final confirmation |
| (CST). 11 a.m. to 6 p.m. Saturday and | number. |
| Sunday. | |
| | Do I pay for the entire reservation |
| How can I be sure information about | amount or do I just make a deposit to |
| my credit card is secure? We use | hold the room? It depends on the room |
| secure-socket-layer (SSL) encryption, | you book. Some of our partners require |
| the standard encryption on the Internet. | just a $5.00 room night deposit to hold |
| This type of encryption allows you to | your room while others require a full |
| feel confident and secure about | payment for the room at the time of your |
| supplying personal and credit card | reservation. Please refer to the amount |
| information. | displayed on the confirmation page to |
| | see what your credit card will be |
| Is there a minimum age requirements | charged upon making the reservation. |
| to reserve a room? A minimum age of | |
| 18 is required by most hotels to book a | Can I contact someone to help me? |
| room. Some require the guest(s) be 21. | Yes. We have tried to answer most |
| These requirements and other | questions with our frequently asked |
| amenities information on the property | questions sections. If youd like to talk |
| "Detail" pages. | with one of our knowledgeable |
| | customer service representatives |
| Are free shuttles supplied from the | please call our toll free number |
| airport to the hotel? Some hotels do | between the hours of 8 a.m. to 10 p.m. |
| offer free shuttle services from the | Monday through Friday (CST). 11 a.m. |
| airport but not all. Please verify this | to 6 p.m. Saturday and Sunday. |
| information on the property information | |
| page, if this is import to you. | Can I change my hotel after booking? |
| | Yes. By canceling your previous |
| Is free breakfast available? Some | reservation and booking a new |
| hotels offer free breakfast with each | reservation. Also, you can call one of |
| room night booked. This information | our friendly customer service |
| can be found on the property | representatives at our toll free number, |
| information "detail" page for your | between the hours of 8 a.m. to 10 p.m. |
| specific property. | Monday through Friday CST, 11 a.m. to |
| | 6 p.m. Saturday and Sunday. |
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