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| Can I make the Hornell reservation by | Can I book the reservation to stay |
| phone? We would be happy to help | tonight? Some hotels accept |
| you make any Hornell hotel | reservations until 3:00pm on the arrival |
| reservation by phone. You can call our | day. Only hotels that follow this policy |
| toll free number between the hours of 8 | will show when the today's arrival date |
| a.m. to 10 p.m. Monday through Friday | is typed into the search form. |
| (CST). 11 a.m. to 6 p.m. Saturday and | |
| Sunday. | What do I do with questions concerning |
| | previous reservation? Please fill out |
| How can I be sure information about | our "Customer Support and Feedback" |
| my credit card is secure? We use | request form. Include your previous |
| secure-socket-layer (SSL) encryption, | reservation amount and the reservation |
| the standard encryption on the Internet. | confirmation number along with your |
| This type of encryption allows you to | questions. We will contact you within 24 |
| feel confident and secure about | hours. |
| supplying personal and credit card | |
| information. | Can you give driving directions? Yes, |
| | click the map link displayed on the |
| Are free shuttles supplied from the | property "Detail" page. This |
| airport to the hotel? Some hotels do | informative map will give you the main |
| offer free shuttle services from the | cross streets and address. Click the |
| airport but not all. Please verify this | tab: "directions", type in your address |
| information on the property information | and click "submit". A detailed list of |
| page, if this is import to you. | where to turn and how many miles will |
| | be displayed. |
| Is free breakfast available? Some | |
| hotels offer free breakfast with each | Are taxes included in the rates? Taxes |
| room night booked. This information | are figured and displayed into the final |
| can be found on the property | payment screen. See rate details for |
| information "detail" page for your | taxes for each day. |
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