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| Can I make the Norwich reservation by | How will I know when my reservation is |
| phone? We would be happy to help | confirmed? Our confirmation number |
| you make any Norwich hotel | displayed immediately upon |
| reservation by phone. You can call our | successfully making your reservation. |
| toll free number between the hours of 8 | Our systems work behind the scenes to |
| a.m. to 10 p.m. Monday through Friday | email you the final confirmation |
| (CST). 11 a.m. to 6 p.m. Saturday and | number. |
| Sunday. | |
| | How much is the charge for more than |
| How can I be sure information about | two people per room? Different policy |
| my credit card is secure? We use | are established by each hotel |
| secure-socket-layer (SSL) encryption, | regarding multiple guests per room. |
| the standard encryption on the Internet. | Our booking engine technology allows |
| This type of encryption allows you to | for display of the appropriate rate for |
| feel confident and secure about | your room when the number of adults is |
| supplying personal and credit card | selected. |
| information. | |
| | Do I pay for the entire reservation |
| Is free breakfast available? Some | amount or do I just make a deposit to |
| hotels offer free breakfast with each | hold the room? It depends on the room |
| room night booked. This information | you book. Some of our partners require |
| can be found on the property | just a $5.00 room night deposit to hold |
| information "detail" page for your | your room while others require a full |
| specific property. | payment for the room at the time of your |
| | reservation. Please refer to the amount |
| Is there a minimum age requirements | displayed on the confirmation page to |
| to reserve a room? A minimum age of | see what your credit card will be |
| 18 is required by most hotels to book a | charged upon making the reservation. |
| room. Some require the guest(s) be 21. | |
| These requirements and other | |
| amenities information on the property | |
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