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| Can I make the Saranac Lake | How will I know when my reservation is |
| reservation by phone? We would be | confirmed? Our confirmation number |
| happy to help you make any Saranac | displayed immediately upon |
| Lake hotel reservation by phone. You | successfully making your reservation. |
| can call our toll free number between | Our systems work behind the scenes to |
| the hours of 8 a.m. to 10 p.m. Monday | email you the final confirmation |
| through Friday (CST). 11 a.m. to 6 p.m. | number. |
| Saturday and Sunday. | |
| | Is your detail on amenities information |
| How can I be sure information about | accurate? This information is updated |
| my credit card is secure? We use | a many times during the year. We |
| secure-socket-layer (SSL) encryption, | strive to have the most complete |
| the standard encryption on the Internet. | information available and the most |
| This type of encryption allows you to | accurate. We do rely on the personnel |
| feel confident and secure about | at each hotel property to update and |
| supplying personal and credit card | change information as appropriate. |
| information. | |
| | What are additional fees and taxes? |
| Is there a minimum age requirements | Each city/state has different rates for |
| to reserve a room? A minimum age of | taxes. Taxes are calculated and |
| 18 is required by most hotels to book a | displayed on the hotel reservation |
| room. Some require the guest(s) be 21. | amount. For some hotels there are |
| These requirements and other | additional fees charged to your room |
| amenities information on the property | reservation. These additional charges |
| "Detail" pages. | help us have the lowest rates on the |
| | Internet. |
| Is free breakfast available? Some | |
| hotels offer free breakfast with each | Are taxes included in the rates? Taxes |
| room night booked. This information | are figured and displayed into the final |
| can be found on the property | payment screen. See rate details for |
| information "detail" page for your | taxes for each day. |
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