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| Can I make the Malone reservation by | Can I book the reservation to stay |
| phone? We would be happy to help | tonight? Some hotels accept |
| you make any Malone hotel | reservations until 3:00pm on the arrival |
| reservation by phone. You can call our | day. Only hotels that follow this policy |
| toll free number between the hours of 8 | will show when the today's arrival date |
| a.m. to 10 p.m. Monday through Friday | is typed into the search form. |
| (CST). 11 a.m. to 6 p.m. Saturday and | |
| Sunday. | What do I do with questions concerning |
| | previous reservation? Please fill out |
| How can I be sure information about | our "Customer Support and Feedback" |
| my credit card is secure? We use | request form. Include your previous |
| secure-socket-layer (SSL) encryption, | reservation amount and the reservation |
| the standard encryption on the Internet. | confirmation number along with your |
| This type of encryption allows you to | questions. We will contact you within 24 |
| feel confident and secure about | hours. |
| supplying personal and credit card | |
| information. | How do you book a room for someone |
| | else? You can us our system to book a |
| Is free breakfast available? Some | room for someone else. Make sure |
| hotels offer free breakfast with each | you include that persons information |
| room night booked. This information | as the guest. You can have a different |
| can be found on the property | person paying with their credit card |
| information "detail" page for your | than the name and address of the |
| specific property. | guest staying in the room . |
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| Is there a minimum age requirements | Is your detail on amenities information |
| to reserve a room? A minimum age of | accurate? This information is updated |
| 18 is required by most hotels to book a | a many times during the year. We |
| room. Some require the guest(s) be 21. | strive to have the most complete |
| These requirements and other | information available and the most |
| amenities information on the property | accurate. We do rely on the personnel |
| "Detail" pages. | at each hotel property to update and |
| | change information as appropriate. |
| Are free shuttles supplied from the | |
| airport to the hotel? Some hotels do | Are taxes included in the rates? Taxes |
| offer free shuttle services from the | are figured and displayed into the final |
| airport but not all. Please verify this | payment screen. See rate details for |
| information on the property information | taxes for each day. |
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