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| Can I make the Monticello reservation | Is there a minimum age requirements |
| by phone? We would be happy to help | to reserve a room? A minimum age of |
| you make any Monticello hotel | 18 is required by most hotels to book a |
| reservation by phone. You can call our | room. Some require the guest(s) be 21. |
| toll free number between the hours of 8 | These requirements and other |
| a.m. to 10 p.m. Monday through Friday | amenities information on the property |
| (CST). 11 a.m. to 6 p.m. Saturday and | "Detail" pages. |
| Sunday. | |
| | Can I change my hotel after booking? |
| How can I be sure information about | Yes. By canceling your previous |
| my credit card is secure? We use | reservation and booking a new |
| secure-socket-layer (SSL) encryption, | reservation. Also, you can call one of |
| the standard encryption on the Internet. | our friendly customer service |
| This type of encryption allows you to | representatives at our toll free number, |
| feel confident and secure about | between the hours of 8 a.m. to 10 p.m. |
| supplying personal and credit card | Monday through Friday CST, 11 a.m. to |
| information. | 6 p.m. Saturday and Sunday. |
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| Can I book the reservation to stay | Instant confirmation, what does that |
| tonight? Some hotels accept | mean? We coordinate closely with the |
| reservations until 3:00pm on the arrival | properties in the database. Only those |
| day. Only hotels that follow this policy | with room availability for the requested |
| will show when the today's arrival date | dates can be displayed and booked |
| is typed into the search form. | through our system. After receiving |
| | confirmation on your credit card |
| Is free breakfast available? Some | amount, the system instantly issues a |
| hotels offer free breakfast with each | confirmation on the computer screen. |
| room night booked. This information | We also forward the hotel's official |
| can be found on the property | confirmation number within 48 hours. |
| information "detail" page for your | |
| specific property. | Can you give driving directions? Yes, |
| | click the map link displayed on the |
| Are free shuttles supplied from the | property "Detail" page. This |
| airport to the hotel? Some hotels do | informative map will give you the main |
| offer free shuttle services from the | cross streets and address. Click the |
| airport but not all. Please verify this | tab: "directions", type in your address |
| information on the property information | and click "submit". A detailed list of |
| page, if this is import to you. | where to turn and how many miles will |
| | be displayed. |
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