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| Can I make the New Windsor | Are free shuttles supplied from the |
| reservation by phone? We would be | airport to the hotel? Some hotels do |
| happy to help you make any New | offer free shuttle services from the |
| Windsor hotel reservation by phone. | airport but not all. Please verify this |
| You can call our toll free number | information on the property information |
| between the hours of 8 a.m. to 10 p.m. | page, if this is import to you. |
| Monday through Friday (CST). 11 a.m. | |
| to 6 p.m. Saturday and Sunday. | What are additional fees and taxes? |
| | Each city/state has different rates for |
| How can I be sure information about | taxes. Taxes are calculated and |
| my credit card is secure? We use | displayed on the hotel reservation |
| secure-socket-layer (SSL) encryption, | amount. For some hotels there are |
| the standard encryption on the Internet. | additional fees charged to your room |
| This type of encryption allows you to | reservation. These additional charges |
| feel confident and secure about | help us have the lowest rates on the |
| supplying personal and credit card | Internet. |
| information. | |
| | Is your detail on amenities information |
| How will I know when my reservation is | accurate? This information is updated |
| confirmed? Our confirmation number | a many times during the year. We |
| displayed immediately upon | strive to have the most complete |
| successfully making your reservation. | information available and the most |
| Our systems work behind the scenes to | accurate. We do rely on the personnel |
| email you the final confirmation | at each hotel property to update and |
| number. | change information as appropriate. |
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| Is there a minimum age requirements | Can I contact someone to help me? |
| to reserve a room? A minimum age of | Yes. We have tried to answer most |
| 18 is required by most hotels to book a | questions with our frequently asked |
| room. Some require the guest(s) be 21. | questions sections. If youd like to talk |
| These requirements and other | with one of our knowledgeable |
| amenities information on the property | customer service representatives |
| "Detail" pages. | please call our toll free number |
| | between the hours of 8 a.m. to 10 p.m. |
| Is free breakfast available? Some | Monday through Friday (CST). 11 a.m. |
| hotels offer free breakfast with each | to 6 p.m. Saturday and Sunday. |
| room night booked. This information | |
| can be found on the property | |
| information "detail" page for your | |
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