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| Can I make the Newburgh reservation | Are free shuttles supplied from the |
| by phone? We would be happy to help | airport to the hotel? Some hotels do |
| you make any Newburgh hotel | offer free shuttle services from the |
| reservation by phone. You can call our | airport but not all. Please verify this |
| toll free number between the hours of 8 | information on the property information |
| a.m. to 10 p.m. Monday through Friday | page, if this is import to you. |
| (CST). 11 a.m. to 6 p.m. Saturday and | |
| Sunday. | What do I do with questions concerning |
| | previous reservation? Please fill out |
| How can I be sure information about | our "Customer Support and Feedback" |
| my credit card is secure? We use | request form. Include your previous |
| secure-socket-layer (SSL) encryption, | reservation amount and the reservation |
| the standard encryption on the Internet. | confirmation number along with your |
| This type of encryption allows you to | questions. We will contact you within 24 |
| feel confident and secure about | hours. |
| supplying personal and credit card | |
| information. | Is your detail on amenities information |
| | accurate? This information is updated |
| Is there a minimum age requirements | a many times during the year. We |
| to reserve a room? A minimum age of | strive to have the most complete |
| 18 is required by most hotels to book a | information available and the most |
| room. Some require the guest(s) be 21. | accurate. We do rely on the personnel |
| These requirements and other | at each hotel property to update and |
| amenities information on the property | change information as appropriate. |
| "Detail" pages. | |
| | Can I change my hotel after booking? |
| How will I know when my reservation is | Yes. By canceling your previous |
| confirmed? Our confirmation number | reservation and booking a new |
| displayed immediately upon | reservation. Also, you can call one of |
| successfully making your reservation. | our friendly customer service |
| Our systems work behind the scenes to | representatives at our toll free number, |
| email you the final confirmation | between the hours of 8 a.m. to 10 p.m. |
| number. | Monday through Friday CST, 11 a.m. to |
| | 6 p.m. Saturday and Sunday. |
| Can I book the reservation to stay | |
| tonight? Some hotels accept | Are taxes included in the rates? Taxes |
| reservations until 3:00pm on the arrival | are figured and displayed into the final |
| day. Only hotels that follow this policy | payment screen. See rate details for |
| will show when the today's arrival date | taxes for each day. |
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