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| Can I make the Troy reservation by | Is free breakfast available? Some |
| phone? We would be happy to help | hotels offer free breakfast with each |
| you make any Troy hotel reservation | room night booked. This information |
| by phone. You can call our toll free | can be found on the property |
| number between the hours of 8 a.m. to | information "detail" page for your |
| 10 p.m. Monday through Friday (CST). | specific property. |
| 11 a.m. to 6 p.m. Saturday and Sunday. | |
| | What are additional fees and taxes? |
| How can I be sure information about | Each city/state has different rates for |
| my credit card is secure? We use | taxes. Taxes are calculated and |
| secure-socket-layer (SSL) encryption, | displayed on the hotel reservation |
| the standard encryption on the Internet. | amount. For some hotels there are |
| This type of encryption allows you to | additional fees charged to your room |
| feel confident and secure about | reservation. These additional charges |
| supplying personal and credit card | help us have the lowest rates on the |
| information. | Internet. |
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| Can I book the reservation to stay | Is your detail on amenities information |
| tonight? Some hotels accept | accurate? This information is updated |
| reservations until 3:00pm on the arrival | a many times during the year. We |
| day. Only hotels that follow this policy | strive to have the most complete |
| will show when the today's arrival date | information available and the most |
| is typed into the search form. | accurate. We do rely on the personnel |
| | at each hotel property to update and |
| Is there a minimum age requirements | change information as appropriate. |
| to reserve a room? A minimum age of | |
| 18 is required by most hotels to book a | Instant confirmation, what does that |
| room. Some require the guest(s) be 21. | mean? We coordinate closely with the |
| These requirements and other | properties in the database. Only those |
| amenities information on the property | with room availability for the requested |
| "Detail" pages. | dates can be displayed and booked |
| | through our system. After receiving |
| Are free shuttles supplied from the | confirmation on your credit card |
| airport to the hotel? Some hotels do | amount, the system instantly issues a |
| offer free shuttle services from the | confirmation on the computer screen. |
| airport but not all. Please verify this | We also forward the hotel's official |
| information on the property information | confirmation number within 48 hours. |
| page, if this is import to you. | |
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