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| Can I make the Rensselaer reservation | Can I book the reservation to stay |
| by phone? We would be happy to help | tonight? Some hotels accept |
| you make any Rensselaer hotel | reservations until 3:00pm on the arrival |
| reservation by phone. You can call our | day. Only hotels that follow this policy |
| toll free number between the hours of 8 | will show when the today's arrival date |
| a.m. to 10 p.m. Monday through Friday | is typed into the search form. |
| (CST). 11 a.m. to 6 p.m. Saturday and | |
| Sunday. | Can you give driving directions? Yes, |
| | click the map link displayed on the |
| How can I be sure information about | property "Detail" page. This |
| my credit card is secure? We use | informative map will give you the main |
| secure-socket-layer (SSL) encryption, | cross streets and address. Click the |
| the standard encryption on the Internet. | tab: "directions", type in your address |
| This type of encryption allows you to | and click "submit". A detailed list of |
| feel confident and secure about | where to turn and how many miles will |
| supplying personal and credit card | be displayed. |
| information. | |
| | How much is the charge for more than |
| Are free shuttles supplied from the | two people per room? Different policy |
| airport to the hotel? Some hotels do | are established by each hotel |
| offer free shuttle services from the | regarding multiple guests per room. |
| airport but not all. Please verify this | Our booking engine technology allows |
| information on the property information | for display of the appropriate rate for |
| page, if this is import to you. | your room when the number of adults is |
| | selected. |
| Is free breakfast available? Some | |
| hotels offer free breakfast with each | How do you book a room for someone |
| room night booked. This information | else? You can us our system to book a |
| can be found on the property | room for someone else. Make sure |
| information "detail" page for your | you include that persons information |
| specific property. | as the guest. You can have a different |
| | person paying with their credit card |
| Is there a minimum age requirements | than the name and address of the |
| to reserve a room? A minimum age of | guest staying in the room . |
| 18 is required by most hotels to book a | |
| room. Some require the guest(s) be 21. | Are taxes included in the rates? Taxes |
| These requirements and other | are figured and displayed into the final |
| amenities information on the property | payment screen. See rate details for |
| "Detail" pages. | taxes for each day. |
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