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| Can I make the Incline Village | Is free breakfast available? Some |
| reservation by phone? We would be | hotels offer free breakfast with each |
| happy to help you make any Incline | room night booked. This information |
| Village hotel reservation by phone. | can be found on the property |
| You can call our toll free number | information "detail" page for your |
| between the hours of 8 a.m. to 10 p.m. | specific property. |
| Monday through Friday (CST). 11 a.m. | |
| to 6 p.m. Saturday and Sunday. | What do I do with questions concerning |
| | previous reservation? Please fill out |
| How can I be sure information about | our "Customer Support and Feedback" |
| my credit card is secure? We use | request form. Include your previous |
| secure-socket-layer (SSL) encryption, | reservation amount and the reservation |
| the standard encryption on the Internet. | confirmation number along with your |
| This type of encryption allows you to | questions. We will contact you within 24 |
| feel confident and secure about | hours. |
| supplying personal and credit card | |
| information. | How do you book a room for someone |
| | else? You can us our system to book a |
| Are free shuttles supplied from the | room for someone else. Make sure |
| airport to the hotel? Some hotels do | you include that persons information |
| offer free shuttle services from the | as the guest. You can have a different |
| airport but not all. Please verify this | person paying with their credit card |
| information on the property information | than the name and address of the |
| page, if this is import to you. | guest staying in the room . |
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| How will I know when my reservation is | What are additional fees and taxes? |
| confirmed? Our confirmation number | Each city/state has different rates for |
| displayed immediately upon | taxes. Taxes are calculated and |
| successfully making your reservation. | displayed on the hotel reservation |
| Our systems work behind the scenes to | amount. For some hotels there are |
| email you the final confirmation | additional fees charged to your room |
| number. | reservation. These additional charges |
| | help us have the lowest rates on the |
| Can I book the reservation to stay | Internet. |
| tonight? Some hotels accept | |
| reservations until 3:00pm on the arrival | Are taxes included in the rates? Taxes |
| day. Only hotels that follow this policy | are figured and displayed into the final |
| will show when the today's arrival date | payment screen. See rate details for |
| is typed into the search form. | taxes for each day. |
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