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| Can I make the Eureka reservation by | Is there a minimum age requirements |
| phone? We would be happy to help | to reserve a room? A minimum age of |
| you make any Eureka hotel | 18 is required by most hotels to book a |
| reservation by phone. You can call our | room. Some require the guest(s) be 21. |
| toll free number between the hours of 8 | These requirements and other |
| a.m. to 10 p.m. Monday through Friday | amenities information on the property |
| (CST). 11 a.m. to 6 p.m. Saturday and | "Detail" pages. |
| Sunday. | |
| | What do I do with questions concerning |
| How can I be sure information about | previous reservation? Please fill out |
| my credit card is secure? We use | our "Customer Support and Feedback" |
| secure-socket-layer (SSL) encryption, | request form. Include your previous |
| the standard encryption on the Internet. | reservation amount and the reservation |
| This type of encryption allows you to | confirmation number along with your |
| feel confident and secure about | questions. We will contact you within 24 |
| supplying personal and credit card | hours. |
| information. | |
| | Is your detail on amenities information |
| Can I book the reservation to stay | accurate? This information is updated |
| tonight? Some hotels accept | a many times during the year. We |
| reservations until 3:00pm on the arrival | strive to have the most complete |
| day. Only hotels that follow this policy | information available and the most |
| will show when the today's arrival date | accurate. We do rely on the personnel |
| is typed into the search form. | at each hotel property to update and |
| | change information as appropriate. |
| How will I know when my reservation is | |
| confirmed? Our confirmation number | Instant confirmation, what does that |
| displayed immediately upon | mean? We coordinate closely with the |
| successfully making your reservation. | properties in the database. Only those |
| Our systems work behind the scenes to | with room availability for the requested |
| email you the final confirmation | dates can be displayed and booked |
| number. | through our system. After receiving |
| | confirmation on your credit card |
| Are free shuttles supplied from the | amount, the system instantly issues a |
| airport to the hotel? Some hotels do | confirmation on the computer screen. |
| offer free shuttle services from the | We also forward the hotel's official |
| airport but not all. Please verify this | confirmation number within 48 hours. |
| information on the property information | |
| page, if this is import to you. | |
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