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| Can I make the Norton reservation by | Are free shuttles supplied from the |
| phone? We would be happy to help | airport to the hotel? Some hotels do |
| you make any Norton hotel reservation | offer free shuttle services from the |
| by phone. You can call our toll free | airport but not all. Please verify this |
| number between the hours of 8 a.m. to | information on the property information |
| 10 p.m. Monday through Friday (CST). | page, if this is import to you. |
| 11 a.m. to 6 p.m. Saturday and Sunday. | |
| | Can I change my hotel after booking? |
| How can I be sure information about | Yes. By canceling your previous |
| my credit card is secure? We use | reservation and booking a new |
| secure-socket-layer (SSL) encryption, | reservation. Also, you can call one of |
| the standard encryption on the Internet. | our friendly customer service |
| This type of encryption allows you to | representatives at our toll free number, |
| feel confident and secure about | between the hours of 8 a.m. to 10 p.m. |
| supplying personal and credit card | Monday through Friday CST, 11 a.m. to |
| information. | 6 p.m. Saturday and Sunday. |
| | |
| Is there a minimum age requirements | Instant confirmation, what does that |
| to reserve a room? A minimum age of | mean? We coordinate closely with the |
| 18 is required by most hotels to book a | properties in the database. Only those |
| room. Some require the guest(s) be 21. | with room availability for the requested |
| These requirements and other | dates can be displayed and booked |
| amenities information on the property | through our system. After receiving |
| "Detail" pages. | confirmation on your credit card |
| | amount, the system instantly issues a |
| Can I book the reservation to stay | confirmation on the computer screen. |
| tonight? Some hotels accept | We also forward the hotel's official |
| reservations until 3:00pm on the arrival | confirmation number within 48 hours. |
| day. Only hotels that follow this policy | |
| will show when the today's arrival date | |
| is typed into the search form. | |
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