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| Can I make the Norwood reservation | How will I know when my reservation is |
| by phone? We would be happy to help | confirmed? Our confirmation number |
| you make any Norwood hotel | displayed immediately upon |
| reservation by phone. You can call our | successfully making your reservation. |
| toll free number between the hours of 8 | Our systems work behind the scenes to |
| a.m. to 10 p.m. Monday through Friday | email you the final confirmation |
| (CST). 11 a.m. to 6 p.m. Saturday and | number. |
| Sunday. | |
| | Is your detail on amenities information |
| How can I be sure information about | accurate? This information is updated |
| my credit card is secure? We use | a many times during the year. We |
| secure-socket-layer (SSL) encryption, | strive to have the most complete |
| the standard encryption on the Internet. | information available and the most |
| This type of encryption allows you to | accurate. We do rely on the personnel |
| feel confident and secure about | at each hotel property to update and |
| supplying personal and credit card | change information as appropriate. |
| information. | |
| | How do you book a room for someone |
| Is free breakfast available? Some | else? You can us our system to book a |
| hotels offer free breakfast with each | room for someone else. Make sure |
| room night booked. This information | you include that persons information |
| can be found on the property | as the guest. You can have a different |
| information "detail" page for your | person paying with their credit card |
| specific property. | than the name and address of the |
| | guest staying in the room . |
| Can I book the reservation to stay | |
| tonight? Some hotels accept | Are taxes included in the rates? Taxes |
| reservations until 3:00pm on the arrival | are figured and displayed into the final |
| day. Only hotels that follow this policy | payment screen. See rate details for |
| will show when the today's arrival date | taxes for each day. |
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