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| Can I make the Franklin reservation by | Are free shuttles supplied from the |
| phone? We would be happy to help | airport to the hotel? Some hotels do |
| you make any Franklin hotel | offer free shuttle services from the |
| reservation by phone. You can call our | airport but not all. Please verify this |
| toll free number between the hours of 8 | information on the property information |
| a.m. to 10 p.m. Monday through Friday | page, if this is import to you. |
| (CST). 11 a.m. to 6 p.m. Saturday and | |
| Sunday. | Do I pay for the entire reservation |
| | amount or do I just make a deposit to |
| How can I be sure information about | hold the room? It depends on the room |
| my credit card is secure? We use | you book. Some of our partners require |
| secure-socket-layer (SSL) encryption, | just a $5.00 room night deposit to hold |
| the standard encryption on the Internet. | your room while others require a full |
| This type of encryption allows you to | payment for the room at the time of your |
| feel confident and secure about | reservation. Please refer to the amount |
| supplying personal and credit card | displayed on the confirmation page to |
| information. | see what your credit card will be |
| | charged upon making the reservation. |
| How will I know when my reservation is | |
| confirmed? Our confirmation number | Are taxes included in the rates? Taxes |
| displayed immediately upon | are figured and displayed into the final |
| successfully making your reservation. | payment screen. See rate details for |
| Our systems work behind the scenes to | taxes for each day. |
| email you the final confirmation | |
| number. | |
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