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| Can I make the Rochester reservation | Is free breakfast available? Some |
| by phone? We would be happy to help | hotels offer free breakfast with each |
| you make any Rochester hotel | room night booked. This information |
| reservation by phone. You can call our | can be found on the property |
| toll free number between the hours of 8 | information "detail" page for your |
| a.m. to 10 p.m. Monday through Friday | specific property. |
| (CST). 11 a.m. to 6 p.m. Saturday and | |
| Sunday. | "Internet hot deals", what is it? We work |
| | directly with many hotels to provide the |
| How can I be sure information about | lowest possible rates available on the |
| my credit card is secure? We use | Internet. In most cases, these rates are |
| secure-socket-layer (SSL) encryption, | lower than all other online websites. |
| the standard encryption on the Internet. | These are designated with a |
| This type of encryption allows you to | "hot-deals" link and are listed first for |
| feel confident and secure about | search performed by destination city. |
| supplying personal and credit card | |
| information. | How do you book a room for someone |
| | else? You can us our system to book a |
| Are free shuttles supplied from the | room for someone else. Make sure |
| airport to the hotel? Some hotels do | you include that persons information |
| offer free shuttle services from the | as the guest. You can have a different |
| airport but not all. Please verify this | person paying with their credit card |
| information on the property information | than the name and address of the |
| page, if this is import to you. | guest staying in the room . |
| | |
| Can I book the reservation to stay | Are taxes included in the rates? Taxes |
| tonight? Some hotels accept | are figured and displayed into the final |
| reservations until 3:00pm on the arrival | payment screen. See rate details for |
| day. Only hotels that follow this policy | taxes for each day. |
| will show when the today's arrival date | |
| is typed into the search form. | |
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