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| Can I make the Shelbyville reservation | Is there a minimum age requirements |
| by phone? We would be happy to help | to reserve a room? A minimum age of |
| you make any Shelbyville hotel | 18 is required by most hotels to book a |
| reservation by phone. You can call our | room. Some require the guest(s) be 21. |
| toll free number between the hours of 8 | These requirements and other |
| a.m. to 10 p.m. Monday through Friday | amenities information on the property |
| (CST). 11 a.m. to 6 p.m. Saturday and | "Detail" pages. |
| Sunday. | |
| | How do you book a room for someone |
| How can I be sure information about | else? You can us our system to book a |
| my credit card is secure? We use | room for someone else. Make sure |
| secure-socket-layer (SSL) encryption, | you include that persons information |
| the standard encryption on the Internet. | as the guest. You can have a different |
| This type of encryption allows you to | person paying with their credit card |
| feel confident and secure about | than the name and address of the |
| supplying personal and credit card | guest staying in the room . |
| information. | |
| | What are additional fees and taxes? |
| How will I know when my reservation is | Each city/state has different rates for |
| confirmed? Our confirmation number | taxes. Taxes are calculated and |
| displayed immediately upon | displayed on the hotel reservation |
| successfully making your reservation. | amount. For some hotels there are |
| Our systems work behind the scenes to | additional fees charged to your room |
| email you the final confirmation | reservation. These additional charges |
| number. | help us have the lowest rates on the |
| | Internet. |
| Is free breakfast available? Some | |
| hotels offer free breakfast with each | Do I pay for the entire reservation |
| room night booked. This information | amount or do I just make a deposit to |
| can be found on the property | hold the room? It depends on the room |
| information "detail" page for your | you book. Some of our partners require |
| specific property. | just a $5.00 room night deposit to hold |
| | your room while others require a full |
| Can I book the reservation to stay | payment for the room at the time of your |
| tonight? Some hotels accept | reservation. Please refer to the amount |
| reservations until 3:00pm on the arrival | displayed on the confirmation page to |
| day. Only hotels that follow this policy | see what your credit card will be |
| will show when the today's arrival date | charged upon making the reservation. |
| is typed into the search form. | |
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